Why Enigma

The reasons why our clients say
they choose us

1

WE DESIGN AND OPERATE EXPERIENCES THAT ARE UNIQUE TO US

Our journeys to Peru are built around the experiences we ourselves design with our trained staff and experts – they are unique to us and not “Google-able.”

2

TRUE PERSONALIZATION

At Enigma, we do not use any standard trip templates that are simply repurposed with each new request. We like to start from scratch and put ourselves in our guests’ shoes by learning as much as we can about them, prior to designing a journey. The result is an itinerary that is truly tailored to be the Peru experience you desire… for you.

3

INNOVATION & WILL TO GO THE EXTRA MILE

We have a thirst for new experiences. We personally visit, research, ask, explore, check and test the latest hotels, restaurants, museums, shops and events, and we meet, interview and share with relevant people. We include them as part of a travel design only after having had first-hand experience.

4

QUICK TURNAROUND

Our team is structured in such a way that it focuses on quality over quantity. We are trained in creating special journeys in a record timely manner, with an average turnaround time of 24 hours for all new requests. In the case of special inquiries that require specific research, we develop an ad-hoc project schedule along with our client.

5

DEEP KNOWLEDGE OF PERU

Although Peru has an extraordinary tourism infrastructure, its incredible offerings are not always obvious. It is important to turn over a few rocks and to knock on many doors if you want to avoid the more mainstream and massive or be ahead of waitlists; even more so, if you are in search of some truly special experiences.

Our staff has deep knowledge, understanding, travel experience and passion for Peru — living, scouting and breathing Peru every day, in a way that online research and Google curiosity cannot remotely match.

6

VALUE

Our ability to craft unique itineraries comes from the passion of our planners and our deep-seeded connection to the region. The result is certainly a more valuable experience but not necessarily a more expensive one. Simply put, we are driven by the desire to deliver more…not charge more.

7

TOP GUIDES & INSIDER ACCESS

Our guides have been carefully hand-picked, and are regularly trained, refreshed and updated with courses in the most relevant themes. They have been almost exclusively working with us for more than a decade: they share our same vision, have our ethos and priorities deeply rooted within them, as well as our standards of style and service.

Both in cities and within the communities throughout Peru, our friends, family and contacts grant us backdoor passes, behind-the-scene visits, generally accessing the inaccessible.

8

FLEXIBILITY & RISK MANAGEMENT

Managing last minute changes or sudden-risk situations requires an excellent team and a great deal of flexibility and tact, trying to accommodate the client’s needs whenever possible in the best way possible, always putting safety in the forefront.

9

IN-HOUSE TREKKING
DEPARTMENT

We own and operate our own Adventure Division, with experience since 2002 in leading epic treks. This includes the famed Inca Trail along with various other, lesser-known routes. Enigma has operated treks for many of the world’s most recognized travel brands.

10

RESPECT &
BENEFIT FOR ALL

ENIGMA’s mandate is to benefit “with” our communities rather than benefiting “from” our communities. Our passion for travel and for sharing Peru’s wonders originates in total respect and admiration for this country and its people. Thus, we operate at all times in a manner sensitive to and supportive of Peru’s amazingly rich but extremely delicate natural, social and cultural environments.

Please visit our Conscious Travel section for in-depth detail on our philosophy and actions.