Guest Report
Testimonials
GUEST REPORTS
In our Guests’ Own Words
The level of detail and follow through by everyone involved in our adventure (down to the driver of the van, Pablo who we were with for 5 days) was exceptional. We were always picked up on time, had someone waiting for us where and when they said they would be there, spoke good English, and were exceptionally helpful. They really acted like they enjoyed what they were doing vs it just being a job. This sounds like basic 101 and something all agencies should provide, but if any of this did not work perfectly, it would have created additional stress on my wife and I (and since a private tour, with no one to commiserate with). So kudos to Enigma on an exceptional organization.
Our guide for the longest time period we were in Peru, Nilo, was beyond exceptional. We could only hope that a future trip, we could have someone as good as Nilo.
What made him great?
To think about having a walking stick available for my wife over uneven surfaces.
To make sure our hands were sanitized each time we returned to the van.
Understanding our speed (we move a little slower with my wife’s knees having been replaced several years ago) and interest in what he was talking about and his pace of moving us around. He could tell when we were getting tired and didn’t feel like he had to rush us.
His never forgetting anything we asked for or about. Example: We had a challenge at our hotel, with communicating with the front desk in picking us up in a golf cart since we were a significant distance from the main area and restaurant. When I called, the person did not know what I was talking about, to be “picked up at our Casita” despite them offering it. It was a communication issue. Nilo jumped on it and made it right (and this was related to the hotel stay, not what was under his control).
Further, despite that Nilo would travel home every night (1-2 hours each way) after finishing with us, we never felt that he was rushing us, despite our moving a little slower, or the flight delays, etc.
The van we were in (and all of the transportation) was top notch. Roomy and relaxing. Not jammed into the back seat of a sedan.
The hotels we stayed at were all top notch, and we received upgrades in all of them. I wouldn’t change any of them.
The scenery, history and awesomeness in all of it (especially Machu Picchu) was a dream come true. And the service was top notch all around. We knew that we were paying a large amount for this trip; and we really felt like we got what we paid for. A fully escorted, all-encompassing trip and that we didn’t have to do much thinking about any of the logistics.
Well we are just sitting at the airport waiting to leave to fly to Chile and I wanted to quickly say thank you SO SO MUCH for organising such a wonderful tour for us!
It was simply one of the best experiences of our lives and your suggestions and organising were perfect.
I have to say Nilo our tour guide was absolutely the best person we could have had – hid beneath his charm and fun character is an amazing knowledge and passion for Peru and it’s people which was truly captivating – we cannot wait to return…!
It is hard to express just how perfect our trip was. I don’t know if I’ll be able to travel any other way now! Everything you recommended and put together for our itinerary was ideal. Our highlights were the train ride, cooking and pisco class, the Sacred Valley and our wonderful driver and guide, and every restaurant you personally recommended.
This trip would not have been possible without you! My dad had always dreamed of going to Machu Picchu, and while he wasn’t with us physically, we know he was with us in spirit. Thank you for facilitating a trip of a lifetime!
I wanted to Express my thanks to Enigma, our guide Julio and our driver Juan Pablo. They were both fantastic! We had an amazing time in Peru! Everything was exceptional. We enjoyed our visit with a local family, the beautiful countryside, Machu Picchu, our meeting with the shaman, and our tour of Cusco! We were so lucky to see and enjoy the festival of Corpus Christi!
As you may know, my husband was having some health issues while we were there. We thought it was altitude sickness but it turns out that he had pneumonia. He’s much better now. I’d like to extend my sincerest thanks to Julio and Juan Pablo for their help and compassion for him.
We had a wonderful time in Peru! We thoroughly enjoyed all of our tours, hikes, hotels and restaurants. Our travel guides and support group were wonderful everywhere we went! The food in Peru is wonderful and we enjoyed all of the restaurants. We particularly enjoyed Edgar in Machu Picchu and Cusco. All of the sites…… Ollantaytambo fortress, Maras & Moray and sacred valley biking ,the markets and all hiking were wonderful. The picnic lunch was unique and an amazing setting. The food at the picnic was one of my favorite meals! We loved our walking tour in Cusco with Edgar and our lunch and museum tour with Mirtha in Lima. The Peru environment is beautiful and full of rich history and culture.
As we all sit in the airport in Lima, we are looking forward to getting home, but will really miss the countries we have visited – especially Peru! The total trip has been an exceptional experience for all of us and we would like to thank both of you and your extended team for making it happen. The accommodations, guided tours and the guides that you chose were terrific. The consistency of the people that we met, either as your direct employees or contracted employees, were all very knowledgeable and provided a consistent high quality of service.
I thoroughly loved this trek! I learned so much more than I even knew existed out here. Freddy did a great job of taking time to explain the history + all the sites. Also, the trek was very well organized and it was great that we did more trekking in the beginning. Finally, the porters + the chef were amazing! It was the best food + service I received on this entire trip. I would defenatly recommend this trek to everyone!
Monica Padineant / USA
Inca Trail 4D/3N
September 2010
This has been an experience never to forget. The trail experience was challenging but rewarding in a remarkable way for me, which I will never forget, sorry to repeat myself previously. As you can see with all my As, no improvement necessary!
Anita Billingham / United Kingdom
Inca Trail 4D/3N
September 2010
Thank you so much! We had such a wonderful time! The highlight of our honeymoon! Great hikes! Great guide! Great food! Great porters!
David Price Williams / United Kingdom
Inca Trail 4D/3N
September 2010
Eric’s english and knowledge was excelent. Food was incredible and porters incredibly kind and helpful. A wonderful experience, I could not ask for more! Thank you!
Courtney Vargas / USA
Inca Trail 4D/3N
September 2010
Story time and the insight the guide gave us as week as how secluded the frst two days were at camp. This was excellent, I woul not change anything, I fell your service is vastly superior to other guide services. The small size of the group, attention to detail in regards to camp sites and overall experience was second to none! I feel that this service adheres to the integrity for the trail and Inca traditions. Thank you for one of the best trips we have ever done.
Erwin Vargas / USA
Inca Trail 4D/3N
September 2010
The whole team was absolutly amazing. The way they helped out those of us on our gropu that were not well was just brilliant. The leadership shown by Paco and the support from the other guide was fantastic. Thank you for such an amzing experience.
Emily Hurst / Ireland
Inca Trail 4D/3N
September 2010
Eric is the star! He made me feel like one of the family. Very knowledgeable, very personable, extemely unique!!! KUDOS!!! To Eric = he is the treasure of ENIGMA!! Chef is amazing, geeat food. Porters very friendly! Also best website out there. I looked at EVERY website!
Aracely Sibvey / USA
Inca Trail 4D/3N
September 2010
We loved it. Each day just got better. Eric made sure we had the vest of everything. Jorge brought up the rear and was helpful and patient. We always knew when we were going to get to places and were very supportive. This was a fantastic trip and learned so much! Weather was perfect so nothing could be improved.
Cindee Sommer / USA
Inca Trail 4D/3N
September 2010
Eric and Jorge were both fantastic guides! They were so patient with hikers who were struggling and always offered a smile ans high five for encouragment. Eric had the best stories and was very passionate. The proters always smiled and said hello. The family feeling in the group made it so much better!!! Loved the experience!
Shannon Merlo / USA
Inca Trail 4D/3N
September2010
The whole trip was great. The guides, the scenery, the weather, the group! We are traveling around South America and this has been one of the best experiences I have had. The guides were great and very passionate about the whole tour, which made it a great experience. The porters work really hard and do a great job. The chefs are great and the meals were excellent!
Jamie Pepperkeli / Australia
Inca Trail 4D/3N
September 2010
Hola Geraldine: We thoroughly enjoyed our trip to Peru and are very grateful for all your help and assistance in making our trip a memorable one. We loved our Inca trail hike with Enigma since we had two great guides (Pablo and Fabrizio), wonderful porters, and spectacular views! Your organization of our trip was also wonderful since we had no problems with any of the hotels or flights. We will certainly recommend Engima to any of our friends who are interested in traveling to Peru!! Gracias por todo! La Familia de Wong 🙂
Christina Wong / USA
Inca Trail 4D/3N
August 2010
It was Fantastic! I would not change anything. Telling all my friends to come to Peru and hike the Inca Trail with Enigma. And try to get our guide!
Jim Thomson/ USA
Inca Trail 4D/3N
August 2010
The hike was very enjoyable; the guide was knowledgeable and made the whole experience more interesting. The food was tasty, and seemed to be suitable for all the members of the group. The tents were nice, and water proof as well as always being in an excellent location. The family feel of the group made this trip especially enjoyable. Although the first 2 days of hiking were challenging, it made reaching the destination rewarding. No improvements to be made to the trip, however, I would suggest that Pablo stops scaring the female members of the group at night!
Oliver Burke/ United Kingdom
Inca Trail 4D/3N
August 2010
EVERYTHING exceeded our expectations! Our guide was amazing, the entire trip was enjoyable, and I have nothing but praise for our experience. If I am in Peru again, I will definitely travel with Enigma.
Lea Arnold/ USA
Inca Trail 4D/3N
August 2010
Every day was special, the staff was fantastic. It was perfect, no recommendations or suggestions. Gonzalo was an excellent guide, very enthusiastic and accommodating.
Rebecca Dohbins / USA
Inca Trail 4D/3N
August 2010
You have earned al life long costumer. Both Lea and I had all expectations exceeded. I have a difficult time believing this was not a luxury trek, with the quality of the food, porters, logistics, and of course, a master guide. Despite the number of hikers on the trail, both our party of six and our daily treks felt private. As world travelers and avid hikers, we will definitely return and Enigma will certainly be used.
Dan Hemme / USA
Inca Trail 4D/3N
July 2010
July of 2010 will remain in our memory as the most engaging and panoramic yet formidable trip of our lives to date. We are 60 and 68 years of age in good physical condition however the care and professional attention afforded us by Pablo, our guide, and the Enigma porters and cook, allowed us to enjoy our own levels of agony and ecstasy on this fantastic journey. We spent 3 nights on the trail and the fourth at the Sanctuary Lodge at Machu Picchu. On day two, when we were not feeling well and struggling with the altitude, Pablo was extremely solicitous. His advice was invaluable (such as longer lunch rest and buying Gatorade along the trail) and his willingness to accommodate both our preference for pace of the trek as well as our love of photography made this experience the opportunity of a lifetime! I simply cannot find enough adjectives to explain our respect and admiration for the team that accompanied us on our trek. The porters were amazing and friendly – at one point even cheering for us as we summited our third and final pass of the trek. Our cook provided nutritious and tasty meals with the ease of performing a magic trick! And Pablo enthusiastically shared his love of the Andes and the Andean people. He willingly responded to our request to learn a bit of the Quechua language, adding in Spanish lessons as necessary and teaching us the history of the trail as we trekked. His knowledge of the flora and fauna was icing on the cake! Selections from our hundreds of photos taken on the Inka Trail will hang on our walls forever, however our hearts and minds need no reminders. We shall never forget this wonderfully excruciating experience and sense of personal achievement as we surveyed Machu Picchu from Intipunku. Thank you all for your vision to provide this opportunity to share your magnificent part of the world and for your extremely professional approach to every aspect of the adventure.
Steve and Camille Cain/ USA
Inca Trail 5D/4N
July 2010
This trip completely exceeded our expectations, so thank you to the whole Enigma team for a fantastic experience!
Clare Parker / USA
Inca Trail 4D/3N
July 2010
Pablo has the ability to choose the best timings and locations each day. Also, excellent teaching. Pablo is an outstanding guide, in every aspect. The chef and the porters also excellent! We feel very lucky to have chosen Enigma for this trek. We will recommend Enigma and Pablo and Sixto and the whole porter team to all of our friends and family. I do not have even one negative thing to say! Everything positive and even perfect. Many thanks!
Matt Dunn / USA
Inca Trail 4D/3N
July 2010
The views were fantastic, Pablo, our guide, as great about pointing out wildlife and plants and telling stories about the area. The porters were friendly and fun and so nice to carry all the equipment and the food was FANTASTIC!
gwenyth Fisher / USA
Inca Trail 4D/3N
July 2010
Everything was excellent as noted on our report. The guide, chef and all the porters did their jobs above and beyond the call of duty. I was sad not to spend even more time with them, since the trail was difficult for our group. But that was our fault not theirs. I hope to return to Peru again some day and use Enigma services.
Jeff Do / USA
Inca Trail 4D/3N
July 2010
Our guide was excellent, along with the chef and the entire crew and staff of porters! Everyone went out of their way / above and beyond to make this an enjoyable trip we will remember forever. It was such a great group of people, hardworking, friendly, eager to please. Thank you!
Sarah Spillane / USA
Inca Trail 4D/3N
July 2010
This was an incredible experience. Sebas was challenging yet supportive and patient. It was great to get to know the porters as well. Sebas took extra time to translate both ways so we could get to learn about each other lifestyles. The physical challenge met with the warm hospitality of the staff in trek and upon arrival to campsites made it all possible. THANK YOU ENIGMA! THANK YOU SEBAS!
Katherine Mackinnon / USA
Inca Trail 4D/3N
June 2010
Sebas was absolutely amazing! Funny, knowledgeable and an excellent guide. Sixto prepared some delicious meals too!.
Gordon Moran / Canada
Inca Trail 4D/3N
July 2010
Dear Enigma, Geraldine and others in the office, Three friends of mine and I just returned to the US from a once in a lifetime experience hiking the Inca Trail with our guide, his assistant, 22 porters, and 10 other hikers. Given that once in a lifetime experiences are just that, I remain amazed and overwhelmed with how incredible this experience was for me. It will take me a while to find the vocabulary to express myself well enough to be understood. Possibly I will not be able to describe it well enough to be understood, but the experience will be with me forever. Our guide’s many skills made all the difference in how our group came together. His technical skills were excellent. We always hiked together as a group, which helped us feel safe; his knowledge of everything we saw was incredible; and the fact that he explained EVERYTHING to all of us in his second language was humbling. Alberto’s interpersonal skills were most impressive to me, given the many different personalities, questions, needs, levels of exhaustion, concerns, etc. I have never experienced anyone who held the level of gracious integrity and respect for others under such extreme circumstances and for such a long period of time. After the long hike, our guide still had to cope with the road strike and getting us all back to our hotels safely, with everyone, including him, I imagine, feeling exhausted and some being quite angry. In my experience, Alberto kept our group together on the trail as well as emotionally. And, even though you randomly put the 14 of us hikers together, I feel so fortunate to have been placed with these particular hikers, each of whom contributed a great deal to my having a lot of fun while physically doing THE most difficult thing I have EVER done in my life. Also, his assistant was a wonderful, supportive and caring guide. From the rear of the group, he paid very close attention to how each of us was doing, noticed if we left our walking stick, or anything else behind, carried packs when needed, helped Alberto tend to injuries, the porters serve the meals and had a ready smile. Our guide and assistant both seemed tireless and attentive to our needs, those of the porters, not to mention keeping us on track with the hike. The porters were also amazing. Seeing them at the end of the day’s hike waving an Enigma flag and clapping for us is one memory, among so many, that will never be forgotten. Knowing that my life really depended on them, I was very humbled by their intensely strenuous work. THANK YOU ALL FOR MAKING THIS SUCH A GREAT ONCE IN A LIFETIME EVENT FOR ME
Carol Graybeal / USA
Inca Trail 4D/3N
June 2010
The best was meeting the other people in he group and developing a sense of family to complete the amazing trek together. The guides were wonderful and the porters / chef made the trip much more pleasant. On top of all that you cant beat the exhilaration of seeing Machupicchu on that fourth day.
Karrin Musich / USA
Inca Trail 4D/3N
June 2010
I have no suggestions improvements, Sebas w ate best guide and I cannot imagine what this trip would have been like without his knowledge, great attitude and enthusiasm for all we were seen hams experiencing. I am sad to say good-bye to him, the group and this experience!
Lisa Mckee / USA
Inca Trail 4D/3N
June 2010
Trekking the Inca Trail itself (so beautiful!) and Sixtos cooking (delicious and amazing he could cook like that on the trek!) I would recommend ENIGMA to everyone!
Lesley Mansur / USA
Inca Trail 4D/3N
June 2010
I enjoyed it all, but getting to Machupicchu to watch the sun come up – UNBELIEVABLE!
Mike Clark / United Kingdom
Inca Trail 4D/3N
June 2010
Learning about the history of the trail and the Inca /Quechua culture, and the biology of the region was a memorable!
Nathaniel Lambert / USA
Inca Trail 4D/3N
June 2010
The best was the flexibility to tailor the trip to meet our needs, the helpful attitude of the team, and the beautiful Andean Mountains. Our team provided the highest level of service. I was very appreciative of the knowledge and history our guide imparted to us. We were able to learn quite a bit of culture of the native people, and we developed an appreciation of their way of life. The trek was very well organized, and we were treated to impeccable service. Thank you to the whole team.
Sara Vrolijk / USA
Inca Trail 4D/3N
June 2010
The guide, the staff, the journey itself, the food, and the great attitude from everyone ITS WHAT MADE THIS TRIP UNFORGETABLE It was an unbelievable experience with a great group and a great guide leader. I also love the program setup, with the longest / hardest day as the first. THANK YOU ENIGMA!
Keyne Cheung / USA
Inca Trail 4D/3N
June 2010
Mateo sharing his knowledge of the Andean civilization and his jokes / scary stories, made this trip really special. The food was fantastic! It definitely exceeded all my expectations.
Linda Quinteros / Canada
Inca Trail 4D/3N
June 2010
It’s really impossible to describe the effect, both emotionally and physically this trip has had on me. I am sure in months to come I will understand better. Alberto is the primary contributor to this, in addition to the phenomenal configuration of our group, Alberto was informative, considerate, patient, and wise beyond his years in leading us along a trail we had only read about. His respect for everyones needs, interests, well-being, including the porters and chefs were immense. Thank you.
Carol Greatbeal / USA
Inca Trail 4D/3N
June 2010
I couldn’t improve the service, everyone was wonderful, I felt extremely well looked after and cared for, and it was a wonderful trip that I will always remember. One of the most touching things was the cake the chef prepared for us in honor of the fact it was our HONEYMOON trip, a lovely surprise
Lucy Shaw / United Kingdom
Inca Trail 4D/3N
June 2010
We had the trail to our selves! Amazing landscapes and biodiversity and of course Machupicchu!
Michel Lorean / Belgium
Inca Trail 4D/3N
June 2010
The service was excellent! I really can’t think of any suggestions for improvement. Luciano was an outstanding guide he has excellent English communication skills and vast knowledge. The food was delicious and the porters were fast and efficient. I will recommend Luciano and Enigma to all my friends.
Nicole Dews / USA
Inca Trail 4D/3N
June 2010
Over all well done! I have done a lot of similar trips, Antarctic, Kilimanjaro, Amazon, etc. Your standard is excellent and nothing was too much to ask from my first encounter at your office to Sebas professionalism. Thanks!
Isaac Turner / Belgium
Inca Trail 4D/3N
June 2010
Everything was wonderful. When I struggled the guide help me along. Sebas took time to share his knowledge of the various Inca sites, he is very proud of his heritage. I felt so special when he allowed me to see waterfalls for my birthday and the chef made me a birthday cake! What a surprise!
Stacy Stiffler / USA
Inca Trail 4D/3N
June 2010
It was a great trip, the food was excellent! I was really surprised what the cooked managed to provide us on our trip – great performance. There was not any dish that was not excellent. Sebas, our tour guide, was brilliant. He explained us a lot about the Inca sites, history and nature, pointed out several trees and plants. He managed the whole trip perfectly, his knowledge was astonishing and hence he and his team upgraded this trip from GOOD to EXCELLENT. Thank you very much Sebas and the whole ENIGMA team.
René Guertler / Germany
Inca Trail 4D/3N
June 2010
Great chemistry among the 6 trekkers and Sebas, our guide. Getting up at 6 am to discover unbelievable mountain scenery, invisible the previous night, wonderful! I really got nothing of substance that ENIGMA could do better, it was a fabulous experience way beyond my expectations.
Marc Waidelich / USA
Inca Trail 4D/3N
May 2010
The journey made the destination all the more magical. It was a perfect vacation and a dream come true, the only thing better may be heaven, I cant think of anything else
Many Gupta / USA
Inca Trail 4D/3N
May 2010
Everything was fantastic! The challenge of the trek combined with the beautiful landscapes. I will definitely recommend Enigma to my friends!
Erin Nail / USA
Inca Trail 4D/3N
May 2010
I think its testament to the familia of the guide, chef and porters that they are so giving, selfless, proud of their culture that they make the experience so special. Pablo the guide deserves a special mention his enthusiasm is infectious and his extra surprises and the chef’s cake for us on our last night at camp, Peruvian singing and dancing were the icing on the cake. We will look back at our photos with pride and joy! SUCH FAN!!
Angelina Elliott / United Kingdom
Inca Trail 4D/3N
May 2010
Pablo was a fantastic guide, he made sure we made it thru the trek and was really encouraging throughout. He has a great passion for the history of the trek and I enjoyed having the time to talk to him. Sixto cooked some fantastic food, I would have been impressed to see it on a restaurant!! All the porters were great, really helpful guys that made our trek a pleasure. Would happily travel and trek with the same team over again!
Stuart Smith / United Kingdom
Inca Trail 4D/3N
May 2010
Perhaps more table room for the meals. NOT A COMPLAINT! It’s just that the food was so plentiful there was little room for the plates! EXCELENT FOOD!!! The guide was amazing, answered all questions. Everything was better than expected. I had food poisoning from a day before the trek and still managed to complete the first day. I loved the itinerary, how we avoided all the crowds, we always felt like we were the only group to be walking the trail. I also liked how the hardest day was the first, and then each day got easier. Mateo, our guide, was phenomenal, best part of the trip! We did not feel like costumers so much as (extremely well cared for) members of a really cool adventure 11/10!
Craig & Emily Ryan / Canada
Inca Trail 4D/3N
May 2010
The service was fantastic. The office staff was amazingly helpful, especially with helping my boyfriend coordinate his trip here to meet me! Pablo was fantastic and I really appreciated his expertise and enthusiasm i.e. Story time. He went above and beyond my expectations. Both he and Fabrizio, the assistance guide, carried my daypack at various points, which allowed me to actually DO the trek, they were so kind. I really can’t think how to improve the services. I am SO IMPRESSED BY ENIGMA!!!
Jennifer Heetderks / USA
Inca Trail 4D/3N
May 2010
The way that the trek was set up in terms of campsites and length of hikes was perfect! We were alone as a group for most of the hike, until the last day, which made the trip more enjoyable. There isn’t much that I can suggest in terms of improvement. Pablo was a great guide and extremely knowledgeable of the history and sites.
Ashley Jacksa / USA
Inca Trail 4D/3N
May 2010
Pablo was a master at teaching us the context of what we were seeing so that we could truly appreciate the archeological sites along with the beauty of the Andes. I was highly impressed by the service provided by the cook and porters as well as the whole Enigma team.
Julia Carpenter / USA
Inca Trail 4D/3N
May 2010
This adventure was more than I expected BECAUSE of the service and competence of Pablo, Fabrizio, Hilario and the amazing porters! The information, the fun and the excitement continued throughout the entire trek!! I cannot express how much I enjoyed my time with THE FAMILY = VAMOOOUS Thank you all and tell Pablo we LOVE him ?!
Hanna Brown / USA
Inca Trail 4D/3N
May 2010
I can’t say enough about Pablo; he is incredibly passionate about his job. He is extremely giving person and cared very much about every person on the trek. Organization was impeccable. Pablo has amazing timing and always kept our group ahead of others, he really made our group feel like a family, always asking our opinions and making decisions. He took care of several people in the group who were sick. Always had the best camping sites. Jorge, the assistance guide, was always there when needed and always helpful. The chef was amazing, the food was way beyond my expectations, always delicious and always plenty to eat for everyone, he even bake a cake for my friend Willies birthday! AMAZING! I can’t say enough about the porters, very hardworking amazing group of guys! THANKS FOR EVERYTHING! ABSOLUTLY FANTASTIC TRIP!
JEFF DAMRON / USA
Inca Trail 4D/3N
May 2010
I can’t think of anything to improve. The constant amazing coordination of our safety, the trail and the campsites were amazing. Our guide Pablo was fabulous he was extremely patient and helpful and motivating. Pancho provided delicious food I didn’t expect at all. The porters were friendly, helpful, kind, and amazingly strong, I could not believe it!
Rima Zigaltis / USA
Inca Trail 4D/3N
May 2010
Machupicchu was always a dream and this experience with Enigma made that dream come true – even exceeded it!
Rosalie Isla / Canada
Inca Trail 4D/3N
May 2010
I loved the small group and personal service from our group and personal service from our guide, good organization of trail!
Katie Brooks / United Kingdom
Inca Trail 4D/3N
May 2010
I had expected the Inca trail to be crowded, but thanks to our program and choice of campsites we did hardly see other tourists. Besides, the guide and the food were amazing!
Prisca Leferinu / Germany
Inca Trail 4D/3N
April 2010
I have been longing for this trip, to do this Inca trail and arrive at Machupicchu. Everything was PERFECT! Maybe less rain!!! hahahahahaha
Bengt Bergstrom / Sweden
Inca Trail 4D/3N
April 2010
We’re just back from our trip and I wanted to send you a quick note to tell you how wonderful the trek to Machu Picchu was. Alberto was a superb guide. Jorge was very helpful and the food was wonderful. Really, it exceeded our expectations. Katlin was also very helpful when we arrived in Cusco. She put us in contact with Alberto for a day tour that was also excellent. And you were wonderful in processing all of the logistics and getting back to us when we had questions. Thank you. Thank you. Thank you.
Kim Daubman / USA
Inca Trail 4D/3N
June 2010
Dear Geraldine, This is Elizabeth Armstrong who trekked with Alberto from June 5 to 8. I filled out the feedback form, but I also wanted to let you know that Alberto is the best guide I have ever encountered. As I am sure you know, he is outstanding in his own right as a human being, but he is also extremely good at building team spirit in the group, guiding us compassionately and competently, informing us on all subjects from astronomy to medicine, and he has a natural skill for handling people and situations well. As far as I am concerned, my positive experience with the trek can be attributed to Alberto’s presence. Please take care of him well. He certainly took care of us well. Giorgio (Gorge) was also wonderful. Though he needs more confidence in his English skills, he is a kind and attentive person who was the perfect complement to Alberto’s strong leadership. We all loved Gorge and bonded with him despite our language differences. Thank you for a terrific tour.
Elizabeth L. Armstrong / USA
Inca Trail 4D/3N
June 2010
Hola Geraldine, como estas? Simplemente quería mandarte un email para agradecerte por un viaje increíble. Tuve unos cuatros días impresionantes. Por favor, avísame como puedo poner mis comentarios (en ingles o en español,..o en francés o en chino!), porque realmente fue unos de los mejores viajes que tuve en mi vida. Además quiero destacar el profesionalismo de Pablo, nuestro guía. Aunque Enigma es una buena compañía en si, estoy segura que tuve una camina perfecta gracias a Pablo. Tiene una capacidad de liderazgo maravilloso, estricto y cariñoso a la misma vez, siempre con chistes y una sonrisa. Para mi, Pablo fue un guía 5 estrellas. Muchas gracias por todo.
Jessica Julmy/ Switzerland
Inca Trail 4D/3N
April 2010
Thank you for absolutely making this a wonderful experience for Ron & I, Machu Picchu, the hike to Machu Picchu and of course, Peru, will always remain dear to us because of the wonderful sense of humor and adventure, you, Julio and the porters gave to Ron and I.
Lina & Ron Kwok/ Singapore
Inca Trail 4D/3N
December 2009
It was amazing! I think this is the best way to travel; to camp at Llulluchapampa is very good so that the climb to the first pass is in two days. I loved this trek. It was beautiful, Pablo and the porters were great and I would not change a thing. Thank you for a wonderful experience.
Jamie Johnson Blackburn/ USA
Inca Trail 4D/3N
December 2009
I really enjoyed every aspect of the trip. I think the overall philosophy and mind set of the company is in the right place if I were to judge by our trip.
Jeff Blackburn/ USA
Inca Trail 4D/3N
December 2009
The enthusiasm of Pablo and the chef and porters really made the experience even more enjoyable than just the hiking in the Andes. I also enjoyed learning about the trail and different Inca complexes. We were able to go at our own pace taking pictures and were still able to feel as if we were the only people on the trail due to the program.
Heidi O’Mara / USA
Inca Trail 4D/3N
December 2009
The guide, the chef and porters made experience real fun and gave real felt for the local culture and tradition.
Svitlana Kosiyuk/ Ukrainia
Inca Trail 4D/3N
December 2009
It was absolutely perfect. Just the 2 of us, an excellent guide & team, good (very good) food, top service! The choice of camp grounds, away from the crowd and also very important to us, that nature and the environment is respected and porters are treated in a good way.
Patrick & Evelyn Arnold /Switzerland
Inca Trail 4D/3N
December 2009
The views, food, time to relax and all I learned. I felt like a queen!!
Mia Mortensen/ USA
Inca Trail 4D/3N
December 2009
Geraldine, in the office, was competent and helpful and patient via email. Our porters were kind, gracious. I had heard this was the experience of a lifetime. Enigma was worth the added expense and it was largely Geraldine’s prompt, informed email replies that booked me. I had also heard that the guide can make a break the trip- Luciano far exceeded my expectations in his general attitude, knowledge and clear pride in his country, job and Cusco.
Emily Mortensen/ USA
Inca Trail 4D/3N
December 2009
It is honestly unimaginable to have done the Inca Trail with a better guide service. Not only was our guide extremely enthusiastic and knowledgeable but also Enigma was to secure only the best campsite along the trail. In addition to the beauty of the trail, with every meal we were rewarded with and will easily describe as the absolute best food I’ve had in my entire two month Vacation in Peru. My biggest thanks go to all Enigma for making this experience a very special one indeed. Muchas gracias, muchas gracias! Live like the Incas, Travel like a King and go with Enigma!
Darren Chapple/USA
Inca Trail 4D/3N
November 2009
It was my first experience hiking or trekking a major trail. I dont think I prepared myself for it appropriately but I made it with the help of our guide and family. My boyfriend and I had a fabulous trip. The porters cook and of course our guide Pablo took great care of us the entire journey! Thank you so much!
Heidi Franken/ USA
Inca Trail 4D/3N
November 2009
Excellent tour. Very well organized. The quality of the campsites is vital to the tour – do not change this. After a hard day walking in the rain, having the best camping spot raises the spirits tremendously. Pablo is awesome.
Thomas Pettit/United Kingdom
Inca Trail 4D/3N
November 2009
Unfortunately, I don’t have any suggestions as the whole experience exceeded my expectations by a wide margin. Pablo was extremely knowledgeable about the history of the sites we visited and took great caution to keep the pace at a reasonable level for everyone. The choice or campsites was also great because it allowed for a lot of privacy and spectacular vistas. The food was extremely delicious and in my opinion the best I’ve eaten during my whole visit in Peru! , The porters were very professional and had great timing along the whole trail.
Iordan Alexiev/ Bulgaria
Inca Trail 4D/3N
November 2009
I’m impressed by the organization, timeliness, enthusiasm and professionalism in which the whole trip took place. Our guide, Pablo was very knowledgeable and engaging in the way he relayed the history about the Inca. I felt like I was in a fairy tale for four days where I saw magical places and heard interesting stories. Pablo created for all of us an amazing experience through his engaging personality and ability to tell great stories. The food also was amazing. Keep it up!!
Selena Boriana /Bulgaria
Inca Trail 4D/3N
November 2009
We were able to enjoy the walk as a team at a good comfortable pace. The service was excellent!
Porath/ Germany
Inca Trail 4D/3N
November 2009
The accurate information regarding ruins, the knowledge regarding culture, flora and fauna, the meals and service were excellent and punctual being able to wash hands and face 3 x a day. The campsites were mostly great, well chosen! Geraldine was excellent while booking via internet, very prompt responses to our questions.
Brenda Hermann/ USA
Inca Trail 4D/3N
November 2009
Pablo, He made the trip Amazing!! It would not have been the same w/out him!! Pablo was so wonderful, as was the staff, porters, cook, etc. They all truly made the 4 days and enjoyable, unforgettable experience. Ive never been so prepared and taken care of on a vacation, especially on a camp and hike trip!!
Jane Leader/USA
Inca Trail 4D/3N
November 2009
Live like the Incas, travel like a king and go with Enigma!
Darren Chapple / USA
Inca Trail 4D/3N
November 2009
I felt like I was on a fairy tale for four days where I saw magical places and heard interesting stories. You created for all of us an amazing experience through this engaging trip.
Boriana Jelera / Belgium
Inca Trail 4D/3N
November 2009
Loved the experience. Pancho’s menus were fantastic and extremely interesting. Amazing what He could do given his kitchen. Edgard had great balance in the giving of knowledge and allow you personal time to absorb.
Simon & Katrina Luxton/Australia
Inca Trail 4D/3N
September 2009
It was all amazing. Eric was very knowledgeable and easy to get on with. A beautiful place with great people! . The food was too fantastic – never imagined this loved of service and food.
Judith Bowers/ United Kingdom
Inca Trail 4D/3N
September 2009
The guide’s planning of the trek was designed to avoid the crowds. This was excellent as it meant could enjoy a very peaceful and tranquil trek and feel like we were alone in the mountains. The guides enthusiasm and knowledge of the mountains, plants, local culture, Inca sites, coupled with his excellent English, added a lot to the trek.
Richard Jenner/United Kingdom
Inca Trail 4D/3N
September 2009
We were lucky that we were a small group the guide was very good and suggesting slight changes to the planned stops that meant we hardly saw any other trekkers. Food was very good, better (and more) than expected. Guide was helpful and enthusiastic and was good at making sure the group stayed together and the slowest person was not left behind.
Elaine Thomas /United Kingdom
Inca Trail 4D/3N
September 2009
The whole experience is magnificent and I don’t think there is a better way to see Machu Picchu. Everything was perfect, well thought out, organized, knowledgeable and much more. I believe we had the best guide and the best porters. Everything was fantastic and exceeded expectations.
Selby McRae/ USA
Inca Trail 5D/4N
June 2009
Eric was a fantastic guide, very knowledgeable and friendy. Winaywayna and the Sun Gate was amazing, and the tour of Machupicchu also really good. Service was excelent. The trip could not have been better. Many thanks to Eric.
Hanna Burnell / United Kingdom
Inca Trail 2D/1N
October 2010
We have had nice guides until we did this trail, Marisol, our guide, was EXCELLENT. Great English, very knowledgeable, she had to be our only guide!
Paul, Allison and Mathew Vicary / United Kingdom
Inca Trail 2D/1N
July 2010
Every one we had as a driver or guide made us feel very welcome and comfortable. Each guide shared a wealth of knowledge about every sight we visited. Our hotel accommodations were excellent. Thank you for a trip of a lifetime!
Linda Hupman / USA
Inca Trail 1D
June 2010
Every detail of our trip was well planed so we could focus on enjoying Peru without worrying about logistics. The hotels, restaurants you choose were very comfortable (and delicious). Thank you for EVERYTHING! So much hard work by so many people!
Sheryl Meier / USA
Inca Trail 1D
June 2010
We were a group from Langdale Holidays in the UK guided by Alberto and Julio. At Winay Wayna one of our group fell and had an epileptic fit. Alberto sent Julio on to the nearby cafe / campsite to get porters whilst he dealt very professionally with the casualty and the remainder of the group. At all times he was calm and reassuring. When the porters arrived Alberto went with them and the casualty while Julio led the rest of the group to continue the trek (the casualty was eventually OK and rejoined our activities us in Cusco.) All of the time Alberto was with us, (the next day too) he impressed us with his professionalism (particularly his pacing of the walk to the ability of the participants) and his knowledge of the Incas and their trails, and of the flora and fauna. We have been on many guided events all over the world and he is amongst the best. (I was a qualified UK Joint Services (Army, Navy, Air Force) Mountain Leader, so I know a good one when I see one!) Julio, too, impressed. When he took over we thought that he would just take us on to Machu Picchu, but he stopped many times to tell us of the local flowers and birds, and not only did his knowledge appear good, but his enthusiasm for his environment was very evident. We shall recommend Enigma to our friends, and when we return to Peru we shall use you directly. Please pass on our congratulations and best wishes to Alberto and Julio. Thanks!.
Geoff & Sarah Buck/ United Kingdom
Private Inca Trail 2D/1N
May 2010
In general, a really wonderful experience and our guide, Alberto, was very professional, patient, reliable, timely and gave us a lot of great information throughout the journey. He always made sure we were well- prepared for the day, and even helped my mother buy a pair of shoes (when hers broke during our trek) so She could enjoy the second day of her hike. An unforgettable experience! Awesome! Legendary!!
Jia En Teo/Singapore
Inca Trail 2D/1N
December 2009
An unforgettable experience! AWSOME!! LEGENDARY!!!
Jia En Teo / Singapore
Short Trail 2D/1N
November 2009
We really enjoyed this trek/program. Javier’s knowledge, information, and guiding were fantastic. We learned a lot about Inca and Peruvian history and fun doing so we would highly recommend this to friends and family and would love to return and do another trail. Thank you for everything.
Neville & Jennifer Crane / USA & South Africa
Inca Trail 2D/1N
May 2009
Our guide, Ronald Velazco, is the best guide in the world. He is the most friendly person I have ever met. He was (and is) a friend, not just our guide. Thank you Ronald. By the way, the lunch boxes were fantastic
Manuela Emken / Germany
Machupicchu tour 2D/1N
April 2009
Loved my experience here. I would come back in a heartbeat, and I will recommend it to friends. Hernan is super friendly and very helpful to our group especially to me. He helped my hike up Machupicchu from Aguas Calientes, and he primed me for the hike Huayna Picchu. I will never forget it. Thank you so much Hernan and thanks Enigma
John Pham / USA
Inca trail 2D/1N
April 2009
Our guide Franklin was excellent. He was friendly, helpful and very knowledgeable. He guided the hike at an excellent pace and made it a very enjoyable experience. He also went out of his way to help us with tickets changes and reservations for restaurants. Overall, excellent service
Kerry Moore & Matt Holman / USA
Inca trail 2D/1N
March 2009
In comparison to other guides (with other companies) we saw on our trek, I contend Edgar for his knowledge of the area, flora, fauna and history. Exceptional I must say.
Harold Hill / USA
Inca Trail 2D/1N
November 2008
Can’t think of anything to make it better. Edgar really made the trek and tour come alive
Colin Sharp / United Kingdom
Inca Trail 2D/1N
October 2008
Temperament and support of Herman was one of the most accommodating guides we have experienced in our vacations. His knowledge and ability to explain in sufficient detail was exemplary. He became as much as part of the trip and went beyond the call of duty.
Steve Penrose / United Kingdom
Inca Trail 2D/1N
October 2008
Erick is great. He loves his job and is good at it. He is a great tour guide who is very knowledgeable. Erick did a great job!
Joe Perez
Inca Trail 2D/1N
October 2008
Erick was excellent He was friendly, warm and informative. He gave good advice about safety. My whole group felt he was superb.
Mark Smith / USA
Inca Trail 2D/1N
October 2008
Hernan was the best most helpful guide we have had in one month in South America. He is the greatest. Thank you very much!!
Keith and Maggie Stocks / United Kingdom
Inca Trail 2D/1N
September 2008
Could not improve service, Paul was the best guide we have had on our holiday to Peru and took us on an amazing walk along the Inca Trail, going at exactly the right pace to suit us and making our walk an amazing experience I shall never forget
Joan Brewer / United Kingdom
Inca Trail 2D/1N
August 2008
Make sure people know how hard it is! Nothing negative. It was an excellent experience and Hernan was the perfect host. His knowledge and experience made the trek as excellent as it was.
Mike Sell / United Kingdom
Inca Trail 2D/1N – Huchuyqosqo trek 2D/1N
August 2008
Franklin was a fantastic guide, knowledgeable, helpful and especially compassionate and helpful to our group member who had physical limitations. He and his assistant Mila took great time with Joe’s needs. This was a memorable experience and more so because of Franklin’s attention to and our group. Also we had a medical problem with one of our students who couldn’t come & he made arrangements for the group leader who stayed behind to join us later.
Rebecca Spangler / USA
Inca Trail 2D/1N
May 2008
Great guide! Franklin is open-minded, knowledgeable + was a great person. He was very helpful in all situations + had a good sense of humor. Thanks Enigma!
Craig Steenfold / USA
Inca Trail 2D/1N
March 2008
Fantastic Trip! Well organized and very comfortable. Outstanding service.
Peterson Conway /USA
Inca Trail 2D/1N
January 2008
None, this trip was fabulous! I would definitely do this again ass well as recommend it. Great Job. Great Guide! Buenisimo!
Omar Conway /USA
Inca Trail 2D/1N
January 2008
Eric was wonderful! He was a great leader and taught us a lot about the Inca Empire. He was great during our hikes-very supportive and energetic. We really enjoyed both days with him because he was so upbeat and positive. He also knows a lot about Peru, Machu Picchu, the Incas and it really helped us understand Machu Picchu a lot more we think Eric deserves an A++++ and will recommend people to your company because of our great experience with him. Thank you!
Betsy Sandler / USA
Inca Trail 2D/1N
September 2007
Our trip was fantastic, the time on the Inca trail, Machu Picchu and Wayna Picchu was incredible. The sites were terrific and Erick provided great information along the way, his passion and knowledge made our trip very special. While the sites and trails are amazing in their own right, Erick brought them alive and made our journey very exciting. He was also helpful in all logistical matters. Great trip!
Scott Sandler / USA
Inca Trail 2D/1N
September 2007
I have enjoyed the trip very much; the guide was very informative and told us things we would never have found in our guide book. A very enjoyable 2 days.
Joanna Doman / United Kingdom
Inca Trail 2D/1N
September 2007
From the out set Eric was very enthusiastic about the trek and nothing was too much trouble either to explain or to help. He knew all the plants and birds, was very knowledgeable about the Incas and their history. We learnt a lot about Inca history on the trek. A very enjoyable 2 days.
Terry Doman / United Kingdom
Inca Trail 2D/1N
September 2007
Pablo, the guide, made the Inca trail really special and unforgettable experience. Because of his stories at each archeological site, it feels like building towards a climax the highlight Machupicchu. He insisted in walking together as a group and I think that this is really important and good for group feeling. My compliments to Ilario who surprised us at every lunch/dinner. The food really exceeded our expectations¡ I was very happy with the time schedule and the campsites were almost private. I would have liked to have even more contact with the porters!
Anita Poodt / Holand
Premium Inca Trail 4D/3N
August 2010
The trip was excellent, from the food to the guide to the campsites. It felt very comfortable going at my own pace and really got to enjoy my experience. Thank you to everyone who helped make my trip very MAGICAL!
Jane Hwang / USA
Premium Inca Trail 4D/3N
August 2010
We’re just back from our trip and I wanted to send you a quick note to tell you how wonderful the trek to Machu Picchu was. Our guide was a superb. He was very helpful and the food was wonderful. Really, it exceeded our expectations. Katlin was also very helpful when we arrived in Cusco. She put us in contact with Alberto for a day tour that was also excellent. And you were wonderful in processing all of the logistics and getting back to us when we had questions. Thank you. Thank you. Thank you.
Kim Daubman / USA
Premium Inca Trail 4D/3N
June 2010
The whole team was fantastic! The level of knowledge, professionalism and caring is impressive. It is what helped to make this an amazing experience. The crew really enjoyed what they do and ensuring that you have the best experience possible. The team effort and seamless results indicated groups our size and routine. The fact that it was the first time is that much more impressive. The memories created by this trip will be cherishes Thank you!!
Mr. Paul Manisalco / USA
Premium Inca Trail 5D/4N
June 2010
This was one of the most wonderful experiences of my life. Every aspect of it was enjoyable but having the masseurs along for the trip was truly special
Ms. Andrea Sholler / USA
Premium Inca Trail 5D/4N
June 2010
My ten year old daughter did not feel well on day 2 and I cant express strongly enough how amazing the crew was with helping her feel better. I will be forever grateful
Ms. Gail Smith / USA
Premium Inca Trail 5D/4N
June 2010
I have no complaints! It was perfect!
Miss Eliza June Smith / USA
Premium Inca Trail 5D/4N
June 2010
This was the best trip ever, there are no suggestions
Miss Lyra Rose Katzman / USA
Premium Inca Trail 5D/4N
June 2010
Feeling so well taken care of was a pleasure and allowed me to completely focus on the experience of hiking the trail
Ms. Jackeline Jendras / USA
Premium Inca Trail 5D/4N
June 2010
Nothing, everything was perfect
Mr. Andrew Hermalyn / USA
Premium Inca Trail 5D/4N
June 2010
Keep it the same Alberto and Luciano were funny, insightful and great guides.
The food was great, the hikes were enjoyable with insight from our excellent guides and cooks
Mr. Daniel Katzman / USA
Premium Inca Trail 5D/4N
June 2010
It is nearly impossible to choose one aspect to highlight. The entire trip was a flawless experience. A perfect combination of comfort, knowledge and caring. The deep respect for the country, the mountains, the Peruvian people was converged in everything we experienced. This was a magnificent experience that would not have been possible without Alberto, Luciano, Fabrizio and Sule, these guides not only took care of us, but displayed an obvious respect and care for the cooks, the porters and the masseurs. I will keep Peru and the mountains in my heart.
Ms. Jane Lacher / USA
Premium Inca Trail 5D/4N
June 2010
Amazing trip, keep up the fantastic job.
¡Incredible!
Miss Perry Lane Katzman / USA
Premium Inca Trail 5D/4N
June 2010
Dont change a thing
Mr. Tom Katzman / USA
Premium Inca Trail 5D/4N
June 2010
I wouldnt change anything It was the experience of a lifetime, and Alberto and his excellent crew made it possible
Ms. Alicia Ernst / USA
Premium Inca Trail 5D/4N
June 2010
Our guides, and everyone involved provide a service next to none, friendly, great sense of humor and totally professional at all times. The selection of the hotels, tours, dining, all superb. Thank you! I had an amazing time.
Best wishes to all! No improvements needed!
Gail Potts / Australia
Premium Inca Trail 4D/3N
May 2010
I cannot find any aspect of the trip that I could find any fault. All staff on the trip went out of their way to treat us like princess and without that assistance I am not sure I would have enjoyed it as much as I did.
Our guide was a fine example of a true professional who catered to every possible need we had. He is kind, courteous, good fun and a fountain of knowledge on the area we explored. THANK YOU!
Lisa Stone / Australia
Premium Inca Trail 4D/3N
May 2010
Hernan did a great job, he is very knowledgeable and personable, the porter were fun to interact, with the food was incredible
William Underwood / USA
Deluxe Inca Trail 4D/3N
March 2009
Great trip! Great staff! Great camaraderie amongst the staff. It was nice to have all the details taken care of. Hernan went above the call of duty especially with William and Jeb. Panchos food was fabulous I liked the desserts. Edith was very caring and supportive
Connie Underwood / USA
Deluxe Inca Trail 4D/3N
March 2009
I had a great time and thought everything was very well planned. The food was a million times better than I imagined. The porters would run everywhere for us and to get things for us, it was great! Hernan knew everything on and off the trail and became a great friend to the family we will miss him!
Jeb Gent / USA
Deluxe Inca Trail 4D/3N
March 2009
What a great trip! Hernan was very
helpful. We could not have asked for a better guide or trip. Thank you
very much!
Hernan was a great guide and very
informative. He made sure we were well-taken care and was very kind.
It was a wonderful trip!
Kendra Frigard and Lisa Klawonn / USA
DeLuxe Inca Trail 2D/1N
July 2006
Franklin was outstanding!!! He was
very accommodating to several people having a more difficult time climbing
the Inca Trail. His attitude was wonderful + his knowledge of the area
was outstanding in every way!
Great, great trip!!.
Karen and Stephen Benson / USA
DeLuxe Inca
Trail 2D/1N
June 2006
Franklin Vargas did an excellent
job. Took my wife and I on a special side trip up Huayna Picchu. He provided
abundant interesting information, and was an excellent guide.
Franklin’s English was excellent.
He was respectful of our needs and abilities as well as other hikers.
He was always polite and patient. His knowledge of the information was
incredible.
Debbie and James Williams / USA
DeLuxe Inca
Trail 2D/1N
June 2006
We will recommend this trek / program
to everyone. Our only regret is that our friends could not have joined
us.
The trip was above and beyond our expectations.
Doris was the best ever! Her knowledge and enthusiasm for Inca history
and culture was incredible. Juan Carlos was extremely friendly and helpful
and Patty’s massages were fabulous!
The food was unbelievable! We were astonished
by the creations coming out of the kitchen tent.
The cook and porters did a great job – our
hats off to them. Always cheerful, helpful and happy.
Thank you for everything.
Nancy + Chris
Nancy and Christopher Berg / USA
DeLuxe
Inca Trail 4D/3N
May 2006
It was as close to perfection as
possible – compliments to everyone – an amazing job!
Thank you!!!
Gail von Bergen-Ryan and Anne Park Shannon
/ USA
DeLuxe Inca Trail 4D/3N
May 2006
Everything was top notch, first
class. Franklin was superb – good level head got us through a different
situation (sickness). Ruben was a great compliment.
Unfortunately, I don’t have much
in the way of constructive comments. Everything was just great, from
the porters to the food, to the company of the guide.
Franklin is the best – don’t
lose him.
David Oller / USA
DeLuxe Inca Trail 4D/3N
May 2006
Thank you very much. Everything
was fabulous and I very much appreciate the attention to detail regarding
the vegetarian menu. The vegetarian food was outstanding! The best! Thanks
again!
Justine / USA
DeLuxe Inca Trail 4D/3N
May 2006
This was one of the most memorable
trips that I have been on. I had an excellent time and had a lot of fun
with the staff!!
Robert Brennan / USA
DeLuxe Inca Trail 4D/3N
March 2006
Very well organized. Right now I’m
exhausted! And feel great. Thank you Sylvia for everything.
Gary Murphy / USA
DeLuxe Inca Trail 4D/3N
August 2005
I have absolutely no complaints.
I think it is a top hotels outfit, one that I would enthusiastically
recommend to anyone contemplating an Inca Trail trek!.
David Van Ness / USA
DeLuxe Inca Trail 4D/3N
August 2005
Miguel was an exceptional guide.
His knowledge of the flora / fauna along the way really made a significant
difference on our trip. Most importantly, people don’t care how
much you know until they know how much you care. Miguel truly cared about
our experience as well as taking care of us. Carlos was fantastic as
well and he also took very good care of us. The same can be said for
the chefs, porters, and the entire organization.
Many many thanks!!! An outstanding job!!!.
Steven Carre / USA
DeLuxe Inca Trail 4D/3N
July 2005
We had an excellent trip and we
were taken care of extremely well when with our guides. They were funny,
made us laugh and communicated beautifully the importance and spirituality
of the amazing Inca Trail.
We enjoyed every rainy and sunny step of
the way.
Lisa Keller / USA
DeLuxe Inca Trail 4D/3N
July 2005
The service was fantastic! Keep up the great work!
Sahara Lord / Canada
Salkantay
September 2010
I really enjoyed the knowladge that Edgar shared with us. It is obvious tha he is proud of his quechua heritage and ejoys sharing this knowladge with others. He made an effort to connect with every participant, and was very helpful and supportive throughout the entire trip.
Lindsay Groark / USA
Salkantay
September 2010
The greatest part of this trek is that you dont see other people for the first 2 ½ days. This should be protected. Dont allow improvements (roads, lodges, etc) to spoil the wild/untouched nature of this trek. I would not want to do this trek if things were nicer KEEP IT ROUGH!!!
Brandon Stetser / USA
Salkantay
September 2010
I have no suggestions for improvements. It was an enjoyable amazing adventure. Marisol is extremely knowladgeable, kind, encouraging and patient. Thank you so much!!
Jan Mueller / USA
Salkantay
September 2010
Luciano es un gran guía, ayuda en los momentos que alguien lo necesita y es muy buena persona. Todos los arrieros, guía, chef, fueron muy buenos y con una predisposición excelente a toda hora. Excelente comida. El mejor guía: Luciano.
Hans / Peru
Choqueiquirao 4D/3N
August 2010
Cannot praise enough Sebas, he was supportive, encouraged us when we needed it, was the perfect host, intelligent, knowledgeable + with a great sense of humor. His obvious passion for the area and culture made the trip + tour of M.P. special. He appreciated our sense of fun and just was excellent! Pavel is a genius. I could not do in my own home what that man managed to produce in a camp kitchen. I am awestruck. Excellent.
Regina O’Dwyer / Irland
Salkantay 4D/3N
August 2010
Level of service was exceptional. Sebas did a fantastic job – 10/10
Warwick Bigle / Australia
Moonstone trek
July 2010
This adventure was by far the most enjoyable trip I have been on. The entire experience was totally unique and worth it, every aspect of the adventure greatly exceeded my expectations.
Mark Goncher / USA
Ancascocha 4D/3N
July 2010
I researched all hiking companies and choose Enigma based on website and response to questions. Enigma seemed to be friendly, trustworthy, and honest ALL proved to be true!
Jannis Newton / USA
Lares Trail 4D/3N
July 2010
Luciano is an outstanding guide with an excellent support staff. Luciano has the true qualities of a leader. His knowledge of Peru, the archeological sites, the costumes, the language and the people are superb. Luciano is also very organized and considerate. He helped us with a difficult situation and the outcome was very good.
I also commend Irimeo because he spent an entire day looking after my son and me and when returned to Cusco unexpectedly. Like Luciano, he was very professional and considerate.
Donna Dodson / USA
Salkantay Trail
June 2010
I am not sure how I would improve this hiking service. The food was excellent, and Luciano was truly amazing. Luciano is a great guide, and Sixto is a magician when it comes to cooking in the Andes. This two make a great pair, and Enigma should hold on to this two man for a long time. I wish them both the best in future endeavors, and I want to say thank you for making the best hiking experience I have had.
Jhon Ociphant / USA
Salkantay Trail
June 2010
Despite the difficulties we had with the trip (protests, strikes, etc) both the company and our guide Sebas ensured we still had the best possible trip and timings went as smoothly as possible. I cannot praise Sebas and the rest of the staff at Enigma enough. The food was excellent and Sebass English and knowledge was superb. Well done to all and I will make sure I recommend you to fellow travelers.
Deb Adams / United Kingdom
Lares Trail
June 2010
The service was great, our guide extremely passionate and knowledgeable about quechua culture. The chef prepared three amazing local meals a day! And the porters were also fantastic! Making our travels and camping so easy.
Our tour to Machupicchu was incredible and our guide in my opinion gave us the best tour of all. AN UNFORGETABLE EXPERIENCE.
Mia Malvestuto / USA
Lares Trail 4D/3N
January 2010
Guides vast knowledge of botany, history, Quechua language and culture, made this trip fascinating. They took us to local markets, I am a chef and Teo patiently explained all kinds of food stuff. Teo also incorporated some product we purchased into our excellent meals. Don´t loose him!
David Taylor / USA
Lares Trail 4D/3N
January 2010
I had absolutely amazing time – the team was above and beyond excellent, kind, helpful, and enthusiastic. I LOVED IT!!!
Elizabeth Pinkas / USA
Lares Trail 4D/3N
January 2010
Every detail was taken care of for me. Service provided by the staff was exceptional.
Stanley Lorek/ USA
Ancascocha – Machu Picchu 4D/3N
September 2009
Javier was great, very personable and knowledgeable. Elbin was fun and the food was phenomenal. The sites were amazing and the campsites were unique.
Mark Mashack/ USA
Ancascocha – Machu Picchu 4D/3N
September 2009
Milton the guide was superb and went above and beyond adapting to all individual personalities and levels of ability. He seemed to know how to get all of us over those mountains and made sure we had an enjoyable experience. We will never forget this experience and will tell all of our friends about Enigma. The chef (Hilario) was amazing. The food was way beyond our expectations; I cant even put into words what this trip meant to us. We love Peru, all of our experiences; the staff of Enigma and of course our guide Milton. I researched all hiking companies and chose Enigma based on website and response to questions. Enigma seemed to be friendly, trustworthy and honest.
Janis Newton/USA
Salkantay 4D/3N
July 2009
The trip was fantastic. Our guide was excellent (very knowledgeable and extremely friendly). The cook was amazing, we ate so well and the meals were always diverse! The porters were very nice and extremely efficient. Organization was fantastic. We had a great team. Thank you
Angela Doolar/ Canada
Salkantay 5D/4N
July 2009
LA COMIDA: impresionante, nunca pensaría que en medio de los Andes alguien podría hacer la comida de un verdadero professional. ELGUIA: muy bien, nos centró en lo que teníamos que hacer, como caminar, estaba muy pendiente de nosostros y nos ayudó con todo Fué perfecto. LA ORGANIZACION: perfecta, la coordinación de las horas para no caminar el máximo calor, el llegar corriendo en la entrada a Machupicchu para poder subir a Wainapicchu, todo perfecto. LA GENTE: encantadora, amable, el poder andar por la calle sin sentir miedo, eso es muy importatnte, la gente de Cusco es increíble. TODO INCREIBLE!
Ramon Piñero Araujo/ España
Salkantay 4D/3N
Julio 2009
La comida para chuparse los dedos. Comentarios de nuestro guia a traves de todo el tour. La cultura Inca. El ascenso al Wainapicchu. Las ubicaciones de los campamentos en el escenario perfecto. La gente de los pueblos, encantadora. Los compañeros de viaje. La atención de todo el equipo. La recompensa final: MACHUPICCHU. GRACIAS!
Maria Carmen Castaño Bascoy/ España
Salkantay 4D/3N
Julio 2009
Complete package! Excellent food, schedule, wouldnt change much. Could use some more time for photography.
Carl B. Kuntz / USA
Salkantay
June 2009
Relaxing and hiking with guides and crew. It cant be improved at all! I will gladly do this over and over again.
Kaylee Fitzgibbons / USA
Salkantay
June 2009
The trip kept getting better and better, I am more and more impressed. Everything was fantastic, I am thoroughly impressed.
Matt Jacobs / USA
Salkantay
June 2009
Everything was so incredible its hard to find what was the most impressive. This was the most fantastic experience of my life. Everyone did such a good job! Dont let it change.
Mattheus Alexander Leonhard / USA
Salkantay
June 2009
The people were amazing! I will miss them. The views and the hiking and learning experience were unequaled by any other. I loved it all. They were very flexible, next time I would do it slower with less people but that was our choice. A+++ Amazing!
Michelle Kozubeck / USA
Salkantay
June 2009
Extremely well run and enjoyable trip. Seeing Machupicchu from afar on the descent on the third day wow and also the food!. Hernando was a great guide always friendly and interesting. The food and tents were first class, I had an amazing time.
James Keene / Australia
Salkantay
June 2009
The whole trip was fabulous. From the guide, porters, accommodations, food. It was all great. I wouldnt improve anything. I thought everything was great. Would recommend this company to anyone and everyone.
Melissa Pitts/ USA
Salcantay 4D/3N
June 2009
Franklin was an excellent guide that really respected the porters , was very knowledgeable, and worked very hard to make our experience great. Everything was great, the chef and the porters had a great attitudes and smiles. Franklin was a great guide you can see that he enjoys his career very much.
Kate Van Haur / USA
Salkantay
June 2009
Very much enjoyed the trip and the people on the trip. Everyone was very helpful and fun and made the trip a great experience. David was my back of the pack-hiking partner and stuck with me through all the partner hills. I really appreciated that food, tea, hot, chocolate, was great!
Michelle Roberts/ USA
Salkantay trek 4D/3N
May 2009
It was a fantastic trek difficult at times but well worth it. The service on the trek was wonderful knowledgeable, supportive and fun.
The morning tea at weak up was unexpected but delightful, the food was always tasty, it was even too much for us, the guide was friendly, knowledgeable and had a good sense of humor, we really liked the additional time to hand out at the river on day 3. Thanks for everything.
Melissa Roberts / USA
Salkantay trek 4D/3N
May 2009
Honesty, you do not need to improve. Paul was an incredible guide; his knowledge, language and personality were all amazing. This was an experience I wish never forget.
Kelly Alsheimer / USA
Huchuyqosqo 1D
May 2009
I can not think of any way to improve this experience. Paul was an amazing guide! This was absolutely the hike of a lifetime. Thank you very, very much!
Karen Alsheimer / USA
Huchuyqosqo 1D
May 2009
Everything was amazing and first rate from Geraldine responding promptly, she was very sweet to Javier being a wonderful person smart, witty, funny. He is got it all!!!. We would travel with him and Enigma again. We will recommend both he and Enigma to many people
Scott Ley/ USA
Salkantay to Machupicchu trek 6D/5N
April 2009
El viaje fue bastante bueno, las rutas estaban bien planeadas, las actividades fueron entretenidas y la relación con las personas fue excelente. Un gran viaje que recomendaría a cualquier persona para que lo realizara con el mismo grupo que lo hicimos nosotros
Jaime Pinto / Chile
Salkantay trek to Machupicchu 5D/4N
Enero 2009
We did not go on the booked trip (Lares Valley) due to illness.
We did day trip from Yanahuara village instead (Salinas, Moray, Chincheros, Markets in Urubamba + Yanahuara) and only some trekking for 03 hours.
Briefing was excellent, staff made all efforts to organized the new program for us instead of the pre-booked trek.
Katharina Hellmann / Germany
Lares Trek 4D/3N
October 2008
This trip was awesome it definitely was difficult but the staff was so helpful and encouraging during the difficult times. Thank you so much for everything, there is nothing that I would change. It was a great program.
Jackie Saballus / USA
Ancascocha 4D/3N
October 2008
I really liked the branding and the design of the Enigma company from the vouchers to the maps card the website, everything looked very professional and slick.
Thank you for a great holiday
Glenn Thomas / Canada
Salkantay Trek 4D/3N
September 2008
The trip was great, thank you so much. The food was incredible and perfect, after days walking Javier was great and helped with anything we needed.
Thank to everyone who helped to make our trek and Machupicchu special.
Rosanna Innes / Scotland
Salkantay Trek 4D/3N
August 2008
I wouldnt want anything changed. But I think we left the trek a little late in life Should have been 30 not 49
Rosanna Innes / Scotland
Salkantay trek 4D/3N
August 2008
All excellent. Not much to improve. Excellent guide and food and porters. lomo saltado was excellent. Very nice to stick to no pork no fish. We asked for some dietary requirements that were met. Very knowledgeable about the area trees, plants, villages. Excellent service. Little cold first night, but that is nature. Very friendly everyone. Guide did extra things, like taking us to a house in Ollantaytambo!
Wendy Lowe / Bahamas
Lares Trek 4D/3N
August 2008
My family and I were delighted with this trek. Edgar was a wonderful guide and played a big role in making the trek such a big success. I would like to note that we changed the itinerary of our trip at the very end to omit one day of trekking and spend two nights is Aguas Calientes because my daughter developed foot problems. I really appreciate Edgars flexibility in helping us to modify the trek to cope with Claires foot problem. Edgar was a terrific guide and my family and I thought this was a wonderful trek
William Rogerson / USA
Choquequirao Machupicchu 9D/8N
August 2008
Hernan is a special young man with both leadership and communication skills beyond his years. He made us feel welcome from the start. All the porters were friendly and courteous to myself and my family we even played soccer on Monday morning on top of Huchuyqosqo!! We asked Hernan if we could climb Waynapicchu and he did not think twice about accommodating us. It was a wonderful trip/experience and it was mainly because of Hernan I would recommend Hernan to my friends/Family.
Thank you Hernan!
Jonathan A. Karalekas / USA
Maras-Moray/Huchuyqosqo/Machupicchu
August 2008
Hernan made our trip perfect!!
Hernan spent the last five days as the guide for my husband and two sons. Each time they returned home from a trek they were full of all great stories. He took such good care of my family; he is an extra special person. We feel very blessed that he was our guide. He is like family to us now, we plan to keep in touch with Hernan, and we wish him the best in all he does in life.
Thank you Hernan!
Carol Karalekas / USA
Maras-Moray/Huchuyqosqo/Machupicchu
August 2008
I have been camping before, but I have never had such an amazing experience as this. From the beginning, when I didnt even have to carry my back (thank you porters!) to the extravagant lunch tents and menus to sleeping among Inca ruins at Huchuyqosqo, every part of the trip was great. Hernan had knowledge of Inca history and the country of Peru that was so extensive that I never had a question unanswered. The whole group was very amiable and made it a very unique and personal experience, like the English-Spanish-Quechua lesson with Hernan and playing soccer with everyone at 1200ft on Huchuyqosqo, and of course the trip ended with a bay at Machupicchu and Waynapicchu. I dont think I could have had more fun. Thank you.
Peter Karalekas / USA
Maras-Moray/Huchuyqosqo/Machupicchu
August 2008
The trip was unforgettable, I had the time of my life. Our guide Hernan was a perfect guide. He made the trip 100% better I think he is the best guide out all the other I saw on this trip. The porters were great too, they were very friendly and for in fact, we played soccer at Huchuyqosqo. Sixto, the chef, had excellent food. Marcelino was the nicest porter they were all great. We got to do many things. I enjoyed hiking form mile 104 to Machupicchu. Hernan was so great; he even decided to hike Huaynapicchu with us. In addition the porter on the hike on the Inca Trail, Hilario was great. My trip was awesome because of our awesome guide, porters and chef.
Tony Karalekas / USA
Maras-Moray/Huchuyqosqo/Machupicchu
August 2008
Organizzazione davvero perfeitta e attenzione particolare per tutte le necesita.
Grazie!!!
Guida veramente valida!
Maria Gabriela Bernasconi / Italia
Lares Trek 4D/3N
August 2008
Tutto organizzato alla perfezione. Treking confortevole in ogni aspetto.
Somo molto saddisfetto!
Girola Beniarino / Italia
Lares Trek 4D/3N
August 2008
Organizzazione ottima con serieta attenzione alla mecenate e competenza
Giorgio Lurati / Italia
Lares Trek 4D/3N
August 2008
Marisol is an incredible asset to Enigmas. She is professional and courteous, engaging, comforting, knowledgeable and everything else one could hope for in a guide.
Steve Feinberg / USA
Ancashcocha 4D/3N
August 2008
Wonderful, amazing trip, thank you and special thank you to Edgar! Wonderful, wonderful, wonderful!
Marisa Duran / USA
Lares Trek 4D/3N
July 2008
This was an excellent experience!
The best so far in my visit to Peru.
Cesar is wonderful and able to assess the needs of the group very well.
Rina Sharfstein /USA
Salkantay 4D/3N
May 2008
This trek was wonderful! Cesar is an excellent guide. He is knowledgeable and highly attuned to the needs and the interests of the group. The food was delicious and gourmet and there was a lot of it! The porters were helpful and efficient. Overall the program is well-organized, beautiful fun, educational and meaningful. I enjoyed having a small group.
Thank you so much!
Courtney Higgins / USA
Salkantay 4D/3N
May 2008
Fantastic service. All the staff was great and treated us very well. The planning was perfect and everything ran smoothly.
Kagan Riedel / USA
Lares Trek 4D/3N
May 2008
Absolutely the best trip I have been on. I am usually the one guiding others in the wilderness so I appreciate Holger preparation, knowledge, leadership and social skills. He engaged well with my 21 years old son Keagan (Teo) and was very knowledgeable about medical needs.
Claude Riedel / USA
Lares Trek 4D/3N
May 2008
Thank you to everyone for this unbelievable trek. It was more than I was thinking.
Continue your good job.
Once again thank you!!!
Jean-Sébastien Simard / Canada
Choquequirao
May 2008
Thank you very much for all!
Its a nice trip, its very difficult but I am very happy. Its a personal accomplishment.
Janie Otis / Canada
Choquequirao
May 2008
Hernan really brought this trip to the next level, with his passion for his country, people $ what he does. The food incredible and overall was 15 out of 10.
*I will recommend to all my friends
Our guide took us to great campsites that were apart from the rest of the INCA TRAIL TREKERS.
The popcorn snack time was great!
Thank muchas gracias!
Abbey Wilson / USA
Salkantay – Machu Picchu
March 2008
Hernan was really good about keeping the group together and letting folks walk at their own pace.
Meals were punctual and plentiful and varied. We were appreciative for accommodating our vegetarian diet. Porters were amazing how quickly & efficiently they set up and broke down camp. Their physical capabilities were incredible!
Robin Doug Engfer / USA
Salkantay Machu Picchu
March 2008
Our guide was very knowledgeable and I greatly appreciate his enthusiasm towards the group and the history of the region. It was a very special experience.
Kaitlin Cruz / USA
Salkantay Machu Picchu
March 2008
We really had a great time & learned a lot about culture. Everybody was excellent and made us feel comfortable al all times. We felt this route was very special.
Hernan Rocks!
Marc Williams / USA
Lares 3D/2N
September 2007
Enigma is really lucky to have the staff that works for them. They were all professional, caring, and knowledgeable and willing to teach us a variety of things about Peru, Hernan went above and beyond to help us. He deserves a promotion.
Also Geraldine was wonderful, we wanted to do the Inca trail, which was full and she suggested our Lares trek.
Thank you for a wonderful experience well never forget our honeymoon.
Elizabeth Burt / USA
Lares 3D/2N
September 2007
This whole section of our Peru trip has been very organized & enjoyable.
Thank you firstly to Jessica for organizing the trip & accommodation for u,it was professionally managed throughout & email conversation was easy & swift.
Secondly to Cristobal-he was great! Very friendly & knowledgeable & adaptable to our circumstances. Coming up Wayna Picchu despite an injured knee over & above the call a duty.
Thirdly to our chef waiter & porters, they were great support & the food was excellent.
Becky Pepper / United Kingdom
Huchuy Qosqo 2D/1N
September 2007
Great friendly guide really know his stuff& gave an excellent perspective on things. I learnt a lot!
Porters, cook & waiter all really friendly and helpful.
All in all a very rewarding and fun trip
Can Purcell / United Kingdom
Huchuy Qosqo 2D/1N + Machupicchu
September 2007
The entire Enigma staff particularly Silver & Hernan were exceptional in their attitude and effort. Thanks to all for an incredible trip
Steve Buanek / USA
Huaran Lares 4D/3N
August 2007
Fantastic trip. The guides were great, really took care to show us local culture whenever possible. Pushed us when we needed to be pushed but knew our limits. Very well organized
Mark Williams / USA
Huaran Lares 4D/3N
August 2007
