Team
Meet Our Team
OUR FOUNDER
“I am half Spanish and half Bolivian/Peruvian, and I have been fascinated by travel since I was a child. I remember having a book on South America on a shelf above my bed that I read regulary before going to sleep , draming about one day seeing those amazing animals, roaming around the impressive ruins and hearing the jungle sounds for myself.
After having had the chance to visit dozens of countries, it was in Cusco where I changed the course of both my journey and my life. I stayed more than two months, captivated by Peru’s natural wonders, its dramatic soaring mountains, ruins that reminded me of those childhood bedtime stories, and people who made me feel welcome in ways difficult to express in words.
Peru motivated me to make some radical changes, pursue my own love of travel, establish my new life in Cusco, and then ENIGMA was born. My love and passion for this amazing place is best proven by my choice in life. My home, my job, my everyday life is linked to Peru; my children are Peruvian too, as is half of my soul.
I love remote, pristine places, nature and outdoors, meeting real people and learning about their lives, culturally rich journeys that allow us to connect with the essence of each place.
Travelling allows me, among many other things, to truly appreciate what it is that makes Peru unique. It also inspires us at Enigma to continuously enrich our Peru journeys with approaches, ideas, initiatives and interactions that evolve over time and that are fascinating to share.
Preparing a trip is a hardship if one does not know the right people. Although many companies claim so, I personally feel that only a few really devote the time to truly stop and think of you, your needs, and what would make your trip exceptional. All too often, that intimacy and enthusiasm is snuffed out by profitability/productivity (cookie-cutter proposals sent within the hour), lack of knowledge of the destination (seen through inadequate program/experience designing), and lack of interest and passion when discussing options with you. Yet to you, this is the trip of a lifetime, the dream come true, your honeymoon, your long-awaited journey with your children, a homage to your mom…and you expect your travel designer to listen, care and take the extra step in realizing your vision.
At ENIGMA, we truly do care. I strive to provide that which I wish for in my own trips, often frustrated that it is so hard to find. And for anybody calling us to prepare their journey to Peru, I personally make sure we do our part to realize their vision. We are happy to get on the phone with you or your clients. We listen, and we make a real effort to understand, research, craft and deliver.
Each person at ENIGMA shares this commitment to our guests. I believe we have Peru’s most dedicated and passionate team, from the office staff to the carefully selected crew of guides and experts, to the talented chefs and the friendly, hard-working and amazing team of porters, among others in the ENIGMA family. It is the excellence and professionalism of our team that makes our Peru journeys such unique and life-enriching experiences for our guests.
We wish to make your visit to Peru unforgettable and for you to learn things that will contribute to changing a little bit of yourself, just as Peru and travel has done for me. Sharing this sense of transformation with each ENIGMA guest coming to Peru, in whatever way is meaningful to each of them, is my greatest reward.”
Silvia Rico
CEO & Founder – Enigma
TRAVEL DESIGNERS
Our Travel Designers are not only a very powerful source of information for our clients and guests, they also ensure a journey to Peru will be that longed-for trip of a lifetime.
Each of our Travel Designers has a minimum of 10 years of experience in designing journeys to Peru for an extremely demanding clientele, they are travellers at heart and passionate about their country and about providing the best possible service. They have gone to remote corners on inspection trips and checked our experiences first-hand, helping to fine-tune them before any guest has enjoyed them. They have met and assisted in selecting all our experts. They have a deep knowledge of our clientele’s needs and a high sensitivity, thanks to their vast experience, to discern client preferences and propose the right journey. Because even if you have been to Peru before, we are in Peru, and the country changes by the day.
LIZETH
Travel Design Manager
PRIVATE CUSTOM JOURNEYS
Brenda
Travel Designer
PRIVATE CUSTOM JOURNEYS
FABIOLA
Travel Designer
PRIVATE CUSTOM JOURNEYS
Angela
Travel Designer
PRIVATE CUSTOM JOURNEYS
GERALDINE
Travel Design Manager
TREKS & EXPEDITIONS
Jorge
Travel Designer
PRIVATE CUSTOM JOURNEYS
MARIANA
Travel Designer
PRIVATE CUSTOM JOURNEYS
ANA SOFIA
Travel Designer
PRIVATE CUSTOM JOURNEYS
OPERATIONS TEAM
We want and need to make sure that all the fabulous ideas we have turned into inspiring and unique journeys to Peru really happen as imagined and designed.
Our Operations team is responsible for training, coordinating, monitoring and taking care of all details; for going the extra mile and anticipating needs, potential problems or crossroads; for taking maximum advantage of chances to optimize our already very carefully-crafted itineraries; for securing a 24/7 service for all our guests.
Reservations, back-office and concierges…please meet the key operations staff that underpins our Peru journeys.
CARLA
Operations Manager
PRIVATE CUSTOM JOURNEYS
FANNY
Operations Executive
PRIVATE CUSTOM JOURNEYS
KETTY
Operations Executive
PRIVATE CUSTOM JOURNEYS
MAGALY
Operations Executive
PRIVATE CUSTOM JOURNEYS
DEIVIS
Sales & Operations Supervisor
TREKS &
EXPEDITIONS
JESSICA
Operations Executive
PRIVATE CUSTOM JOURNEYS
ANDREA
Operations Executive
PRIVATE CUSTOM JOURNEYS
YENI
Operations Manager
TREKS &
EXPEDITIONS
FROILAN
Operations Executive
PRIVATE CUSTOM JOURNEYS
LETICIA
Operations Executive
PRIVATE CUSTOM JOURNEYS
OSCAR
Equipment Manager
TREKS &
EXPEDITIONS
JAMES
Operations Executive
PRIVATE CUSTOM JOURNEYS
CRISTHIAM
Operations Executive
PRIVATE CUSTOM JOURNEYS
OUR GUIDES
Our guides are a select team of amazing human beings filled
with passion for their country and true joy and dedication to sharing Peru’s riches with our guests.
They are people with a story to tell and warmth to share. They are family to us, with most having worked with Enigma since its inception. They know our clients, how we work, and what our service standards are by heart…they are part of Enigma, and Enigma has earned its prestige thanks to them.
Our guides are long accustomed to upholding the Enigma way and standards. They intimately know our drivers, chefs, the communities we work with and the special people to meet. This way, through trust, training, passion, responsibility and care, we can guarantee an impeccable flow of operations, with all aspects being solidly intertwined and coordinated.
We specifically select a guide according to the guest’s profile and interests as well as our guide’s very own personality, making sure guide and guest profiles are the best match possible – planting the first seed for a memorable journey.
NILO
FREDDY
MARISOL
LUDWIG
ERICK
JAIME
MARCO
ELBIN
JUAN CARLOS
EDGAR G.
CARLOS
ALVARO
FERNANDO
MAX
EDGAR C.
FIELD STAFF
One of the aspects that sets ENIGMA apart is that we run our own adventure operation.
By running the trekking portion ourselves, we make sure that for those who choose an active visit of Peru, we can guarantee that all details are implemented with extra care and attention, as we do with all other aspects of our service.
This goes from having superb equipment, to setting it up properly in the best locations and campsites, from serving incredible gourmet meals (really!), to making sure these are served warm and on time. All these innumerable details that make this experience possible are thanks to the training, expertise, motivation and aim to serve of our amazing field staff.
Learn more about ENIGMA’s fund-raising campaign to help Peruvian porters during the COVID-19 outbreak.